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FAQ

Don't see the answer to your question in our FAQ? Contact us above!

When can I download the RunAI app?

Yes, the RunAI app is now available on the Google Play Store globally. However, we are still currently in development for our iOS version of our app. More details will be shared with you closer to the date of the iOS launch.

Is RunAI currently free-to-use?


Yes, we still continue to offer free-to-use basic features on our app, such as the latest Free Run & Ranked modes. However, if users wish to get additional features such as the pacer mode & early access to new features, they'll have to access our RunAI Premium Subscription, starting from just SGD 7.99 a month.

What makes RunAI different?

When you run with our app, you’ll be competing against other virtual runners of a similar pace that push you to beat them in a race. Unlike other running apps in the market, the RunAI app strives to make your runs fun, and helps you to see your improvements over time.

How do I find updates for RunAI?

Any updates on our application, as well as weekly articles can be found through our community Telegram group

We also post running tips & updates on our Instagram & Facebook, as well as weekly articles on LinkedIn and on our website.

Where can I report bugs & issues?

If you encounter any bugs or issues, do report this to our support team at support@runai.io.

What is the Terms of Service of RunAI?

For more information on RunAI's terms of service, please refer here.